Terms & Conditions | Gold Detectors Online Shop Zimbabwe

TERMS & CONDITIONS

ABOUT US

Gold Detectors Zimbabwe Online Shop offers a range of Gold Detectors, Gold Prospecting and Gold Mining Equipment aimed at artisanal miners and gold prospectors in Zimbabwe. Our leading international brands include Nokta Makro Gold Detectors and in particular the Nokta Makro Gold Kruzer Gold Detectors as well as XP Gold Detectors and in particular the XP ORX Gold Detector.

Gold Detectors Zimbabwe is a subdivision of Metal Detectors South Africa (MDSA), South Africa's leading Metal Detector company. MDSA is the official distributors for Nokta Makro Gold Detectors and XP Gold Detectors in South Africa with the rights to supply Southern African countries including Zimbabwe. Gold Detectors Zimbabwe Online Shop is operated and managed by All Net Holdings (PTY) LTD, a registered South African company with registration number 2015/197272/07, VAT number: 4590273894 and Import/Export code: 21918838. All products sold on this Website are imported from South Africa to Zimbabwe.

Purchases made from the Site are subject to the terms and conditions of this Agreement. By shopping or browsing on this Site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this Site.

TERMS OF USE OF THE GOLDDETECTORSZIMBABWE.COM WEBSITE

The GoldDetectorsZimbabwe.com website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without prior written consent.

DISCLAIMER OF WARRANTY IN TERMS OF SITE CONTENT

The contents of this Site are provided "as is" without warranty of any kind. The owner of this Site, the authors of these contents and in general anybody connected to this Site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including, without limitation; data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change these Conditions from time to time and your continued use of the Website, (or any part of) following such change, shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
  • We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
  • All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
  • We offer products for sale, subject to them being in stock at our warehouse in South Africa or with our suppliers at the time of purchase. Being an online shop, we do not physically carry any stock in Zimbabwe. All products sold on this Website are imported from South Africa to Zimbabwe. Please confirm stock with us prior to making a purchase. If you do make a purchase and the item is not in stock, we reserve the right to cancel the order and refund you in full.
  • It is deemed that you have read and understood the terms and conditions of this Website after placing an order and payment is made.
  • Errors and Omissions Expected. (E&OE)

PRIVACY POLICY & USE OF YOUR E-MAIL FOR OUR MARKETING MAILING LIST

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this Website.

All the information gathered in the online forms on the Website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet Service Provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our Site. This information is used to help improve the Site, analyse trends, and administer the Site.

By registering on GoldDetectorsZimbabwe.com, you agree to be automatically subscribed to the All Net Holdings (PTY) LTD marketing mailing list permitting us to send you newsletters and information about our Website, events, promotions, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.

GoldDetectorsZimbabwe.com will not sell, share, or rent your E-mail address or any other personal information collected on this Site. We will take all measurable steps to ensure that your details remain confidential at all times.

If you have any questions or concerns about our privacy policy or use of your e-mail for our marketing mailing list, please send us an E-mail. By using this Website, you signify your acceptance of our Privacy Policy and use of your E-mail for our marketing mailing list.

THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

PRODUCT AVAILABILITY AND DELIVERY POLICY

All products advertised on the Gold Detectors Zimbabwe Online Shop are guaranteed to be genuine and new.

GoldDetectorsZimbabwe.com is an online shop and does not physically hold stock in Zimbabwe. In most instances, the products are shipped directly from our South African warehouse to you in Zimbabwe. Our Website does not indicate stock levels or availability. We recommend contacting us to confirm availability of stock prior to placing an order. Should an order be placed and the item is out of stock, we will place it on back-order and deliver as soon as stock becomes available. Should an out of stock situation occur after placing and paying for an order, we will notify you, and you will be entitled to keep it on back-order, selected an alternative or elect for a refund in full.

DELIVERY CHARGES

We offer FREE delivery to major cities in Zimbabwe on all Gold Detectors or orders over R15,000. Deliveries to outlying areas, plots, hospitals, universities, shopping centres and other non-residential type properties may incur additional delivery charges. Delivery charges are therefore subject to change, and we reserve the right to requote you on delivery. Should the delivery costs change, we will inform you, and you will have the choice to either pay in the difference or cancel your order, in which case we will refund you in full.

All import duties, taxes and similar costs associated with the import of goods into Zimbabwe are for your account.

Delivery typically takes about 14 working days (delivery estimation) from payment reflecting in our account. However, we are not responsible for delayed deliveries caused by any problems which may arise due to the importation of goods. This includes, but is not limited to, customs detaining shipments, acts of God, revenue authority inspections, customs inspections, Port Health inspections or flight delays. This means that if an order is delayed, the customer is not entitled to a refund within 45 working days. Refund requests as a result of delivery delays will only be considered 45 working days from payment reflecting in our account.

If you do not agree to these conditions, you must not place an order.

UNDELIVERABLE PACKAGES

Occasionally packages are returned back to us in South Africa from Zimbabwe, as Undeliverable.

Should your order be returned to us due to repeated failed delivery attempts at the address specified on your order, and/or failure to reach you on the telephone number specified on your order, you will be liable for any and all shipping and associated costs.

If you do not agree to these conditions, you must not place an order.

ORDER PROCESSING

Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.

WARRANTY, RETURNS AND REFUNDS POLICY

All products are warranted to be new and free of defects at the time of shipping. All products are subject to the manufacturer's terms and warranties.

In the unlikely event that a product should become faulty during the warranty period, the product may be returned to our warehouse in South Africa to effect repair or replacement.

You will be liable for all costs associated with the return of the product back to our warehouse in South Africa.

We will cover the costs in returning the product back to you in Zimbabwe.

Before returning faulty products you agree to contact us first so that we can provide you with the necessary details to effect the return.

The manufacturer or its official distributing agent will, at their sole discretion, determine if the repair or replacement can be honoured under the terms of the warranty. Their decision is final, and no correspondence will be entered into.

Unwanted goods may be returned for a refund within seven days from having received your order on condition that all returned goods are returned undamaged, unused, unopened, still sealed, and in their original packaging, along with all the original contents. We reserve the right to reject any return that does meet the above conditions. In addition, all unwanted goods and returns are subject to a 35% restocking fee. Delivery fees and all associated costs incurred by us in having delivered the product to you in Zimbabwe will not be refunded. Likewise, any delivery fees and all associated costs incurred by us in the return of the product to our warehouse in South Africa will be for your account and will not be refunded. The amount refunded will thus be less all associated delivery costs back and forth, less any import duties and similar costs, and less the 35% restocking fee.

If you do not agree to these conditions, you must not place an order.

PRICING AND PRODUCT INFORMATION

All products sold on our Website are exported from South Africa directly to Zimbabwe.

As such, all products advertised on our Website are exclusive of any VAT or Tax.

While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice, including after you submitted your order and confirmation was received. In the event that an item is listed at an incorrect price or with incorrect information, Gold Detectors Zimbabwe shall have the right, in its sole discretion, to refuse and cancel any orders. Cancelled orders already paid for will be refunded to you in full.

PAYMENT OPTIONS

Payment can be made by EFT / SWIFT or Credit Card. If selecting EFT / SWIFT as your payment option during checkout, our banking details will be E-mailed to you on completion of the checkout process.

EFT / SWIFT

Once you have completed adding products to your shopping cart, proceed to "Checkout" and select the "EFT / SWIFT" payment method, and finalise your order. You will receive an e-mail confirmation of your order where our bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.

When making a SWIFT payment you (the sender) are liable for the transfer fees. Make sure to select the option: "Sender bears all transaction fees".

AS PAYMENT REFERENCE, PLEASE SPECIFY YOUR ORDER NUMBER.

BANKING DETAILS:

Bank: FNB
Account Name: All Net Holdings (PTY) LTD
Branch Code: MyBranch | 255355
Account No.: 62653136864
Account type: CHEQUE
SWIFT Code: FIRNZAJJ

Note: We request that you confirm stock availability prior to making payment.

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